About Us - Rubrial USA Store | Smoothness for your Life

The Natural Revolution:

How Rubrial is Redefining Skincare with its Innovative Products – Meet the Rubrial’s team

In the vast cosmos of skincare, where countless brands vie for attention with promises of eternal youth and beauty, one name stands as a beacon of hope and innovation: Rubrial. At its heart is a story not just of products, but of passion, perseverance, and personal transformation. This tale is woven into every drop of Rubrial’s groundbreaking serums – a testament to the power of natural ingredients meeting cutting-edge science. “Allow Yourself to Shine” with Rubrial’s transformative skincare solutions.

Rubrial – a line of skincare products meticulously crafted by women in special circumstances, using only the finest ingredients sourced from Mexico and across the globe.

The creation of Rubrial is deeply rooted in Renata Briseño’s personal journey through postpartum depression—a time when she sought solace and recovery not just for her mental health but also for her skin’s wellbeing. Amidst this challenging phase, Renata envisioned a skincare brand that would offer more than just superficial benefits. She aimed to craft products that were safe for her as a new mother and beneficial for women seeking natural alternatives to chemical-laden cosmetics. Thus, Rubrial was born—formulated with love by women in special circumstances, using quality ingredients sourced from Mexico and across the globe.

In October 2023, Rubrial’s introduction to the US happens by chance and facilitated by Martha Corona, who was grappling with the recent loss of her mother. Martha, a real estate professional, harbored aspirations for change, beyond her demanding and stress-laden career—a sentiment deeply shared by her beloved mother. Despite battling an autoimmune condition that imposed dietary restrictions and skincare limitations, Martha devotedly cared for her mother during her illness.

Looking for hope and a more natural skincare solution, and witnessing Rubrial’s absence in the U.S. market, Martha reached out to the owner, asking her to make the products available stateside. Responding with spontaneous generosity, the owner proposed a partnership, leading to the start of their collaboration, aligning with Martha’s mother’s wishes for a lifestyle change.

Martha’s objective now centers on promoting Rubrial to individuals seeking products that align with their health-conscious preferences.

Our Products:

Simply the Best. Nature, beauty, health, and well-being are some of the attributes our brand is committed to, and to this day, we continue to deliver and uphold them.

Our Beliefs:

We believe there is only one path to authenticity—the one granted by nature, harnessing the benefits it provides. We constantly seek out wonderful natural ingredients from the deepest corners of the world.

Product Safety:

At Rubrial, safety begins the moment a product line is conceived and enters development. First, we ensure that all materials are safe, hygienic, and fresh.

Shipping

We are ecology conscious, just as our products are: Your order will be packaged with love and 100% recycled and recyclable materials, with the exception of the tape (for maximum delivery security purposes). It’s just one of the many things we do to try to lessen any negative impact on the environment. Domestic (USA) and Puerto Rico orders generally ship via USPS or UPS. You should receive tracking information once your parcel has been scanned by the carrier. We try to ship within 3 business days, but it can be longer during peak seasons or holidays. Please be absolutely sure you enter your shipping address correctly! It’s imperative that you enter your correct contact information (in case of any issues) as well as a current email address so tracking information can be provided. Always double-check your address as Rubrial USA is not responsible for packages delivered to an incorrect, closed, or undeliverable address. If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is “returned to sender,” Rubrial USA is not responsible for any shipping charges or fees. We’re happy to ship your package back to a different address, as long as you cover any additional costs for reshipment, or we can offer a refund for the product, excluding the shipping fees. Rubrial USA is not responsible for lost or stolen packages. Once a parcel is shipped, it’s out of our hands. You will need to file a claim with the carrier (usually USPS), speak to your local US Postal Service Office, or investigate with your building management, if applicable.

Returns

We’re confident you will fall in love with your products, but we want all our customers to be 100% satisfied. If for any reason you are unhappy with your purchase, please contact us within 7 business days of receiving your order to arrange a refund or exchange for a different item. We are unable to accept returns of any opened products (due to sanitary reasons). If your product has arrived damaged, please contact us and provide pictures of the damaged product. You will have the option of receiving a replacement (you’ll be responsible for shipping fees) or receiving a refund, excluding shipping fees.

Variations

Our ingredients are handmade using natural ingredients. Variations in appearance are to be expected and do not impact quality or performance. Balms: While we do our absolute best to formulate our recipes to withstand heat and temperature fluctuations during shipment, products may soften in high heat, and the consistency can alter as it cools down. Lip Balm in particular can become hard in texture if the temperature swings too much. This does not negatively impact quality or performance. During shipment, natural products tend to settle. Please give them a good shake before using.